Buffalo WCR-GN User Manual download pdf (Page 89)

WCR-GN User Manual 88

Chapter 6 Trouble Shooting

Issue:

What can I do if my wireless connection drops randomly or seems slow?

Answer:

There are many environmental factors that may aect this behavior. First, ensure the issue is not

range related by locating the wireless router and the device dropping connection in closer proximity

and check whether the connection drops continue.

In some cases, interference from other wireless networks or sources such as 2.4 GHz wireless phones

may impact performance. To work around this scenario, change the wireless channel used by your

wireless router.

tab. The Wireless Channel setting can be selected from channels 1 to 11. If an Auto-Channel option

is available, attempt to use this option to remedy the problem. If Auto-Channel is unavailable,

manually select an alternate channel and click [Apply].

Issue:

Though I am able to successfully make a connection with my wireless router, I am unable to access

the Internet with my web browser.

Answer:

First, power o the Cable or DSL modem, the wireless router, and your computer. Move the router's

mode switch to the on position. Verify that the modem is connected to the wireless router with an

Ethernet cable to the WAN port. Power on the modem and wait one minute. Power on the wireless

router and wait another minute. Power on the computer. Open a browser on the computer and

navigate to a familiar website to verify whether the Internet connection is functioning normally.

If after these steps, an Internet connection is still unavailable, power o the Cable or DSL modem

and computer again and directly connect your computer to the Cable or DSL modem with a cable

between the computer and the port on the modem. Power on the modem and wait one minute.

Power on the computer and again check for an Internet connection.

If an Internet connection IS NOT available with a direct connection to the computer, please call the

Internet Service Provider who installed the modem.

If an Internet connection IS available with a direct connection to the computer, please call our

customer support.

Issue:

Where can I download the latest drivers, rmware, and instructions for my Bualo wireless products?

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Buffalo WCR-GN User Manual Page 89